PowerPeak Live

Support

PowerPeak Live · Speed Peak · BPMPeak, data fields for Garmin Edge.

Email [email protected] with your Edge model, the app and its version (shown in the app header, e.g. 6.1.0), and what you saw on screen. A photo of the screen helps a lot.

On the ride

Dashes instead of numbers

The field shows dashes until the activity timer is running and the sensor delivers data. Check that the power meter, speed sensor or heart-rate strap is paired and awake. BPMPeak keeps the last reading for 5 seconds during a dropout, then shows nothing rather than a wrong number.

The values do not match Strava

Short and medium peaks (1 s to 30 min) match the ride file and Strava within a couple of watts, and were checked on real rides. On the long windows (30 to 60 min) Strava counts paused time as zeros, while the Edge and the apps skip pauses, so a long peak that spans a coffee stop can read higher in the app. That is a difference of definition, not an error.

No beep on a record

The tone plays only when you beat a previous record, so the first ride, when every interval sets its first mark, is silent by design. It also needs the Record tone setting on and the device sounds enabled.

A record looks wrong

Records can be edited one by one in the settings in Garmin Connect (for Speed Peak in km/h or mph, following the unit set on the device), or all cleared with Reset personal bests. Records are kept per activity profile if you enable Separate PBs per profile.

PowerPeak Live subscription

Trial, key and activation

The 7-day trial starts by itself the first time the field runs. After buying, paste the key in Garmin Connect → PowerPeak Live settings → License key, sync, and start a ride with the phone connected: the header shows ACTIVATING, then LICENSED. The check repeats every 3 days and needs the phone only for a few seconds.

"Subscription expired"

The subscription was cancelled or the card failed. Renew or update the card from the customer portal; the field unlocks at the next check.

"Key used on 2 devices"

Each key covers two Edge units. Free a slot in the customer portal (deactivate the old device) and start a ride again.

I had the app before 6.1

Existing installations stay free until December 31, 2026 with nothing to do. If the header shows TRIAL on a device where you had the app installed, write to us with the model and we will sort it out.

Refunds

Ask within 14 days of purchase at [email protected]. Refunds are issued through Lemon Squeezy to the original payment method.

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